Welcome to Nelya!
Nelya is owned and operated by Apprecano Ltd.
We designed this privacy policy to inform you about our practices regarding the collection, storage, processing and protection of personal data. At Nelya, we deeply value the privacy and security of our users, so the application has been designed to work without an Internet connection and without the need for an account, ensuring that all your information remains on your device.
1. ABSENCE OF DATA COLLECTION AND PROCESSING
Nelya is an application that works completely locally on your device. This means that:
- We do not collect, store or share any personal data, whether it is identifying information, contact data or sensitive health data.
- We do not have access to any data entered in the application.
- We do not process any data on servers, cloud storage or external databases.
- We do not allow third party access to any user information, as all information remains strictly on the user's device.
This implies that any information you enter in the application is your sole responsibility. Nelya has no ability to recover, restore or transfer information in the event of loss or damage to the device.
2. COMPLIANCE WITH PRIVACY REGULATIONS
Since Nelya does not collect or process any personal information, we are not subject to international data protection regulations, such as:
- General Data Protection Regulation (GDPR) of the European Union, which regulates the processing of personal data within the EU and the EEA.
- California Consumer Privacy Act (CCPA), which grants privacy rights to California residents.
- Health Insurance Portability and Accountability Act (HIPAA), which regulates health data protection in the United States.
As we do not handle personal or health information, we are not required to comply with these regulatory frameworks, as we do not fall within their scope.
3. SUBSCRIPTIONS AND PAYMENTS
Nelya offers a paid subscription that provides access to use the app. All transactions are securely processed by the Apple App Store and Google Play Store. We do not collect or store information about users' payment methods, as billing and payments are handled exclusively by Apple and Google according to their terms and conditions. Any changes to subscription fees will be notified to users through the respective app stores. Users have the ability to manage or cancel their subscription at any time by accessing their account settings in the respective app store.
For more information on how these platforms handle payment data, please see their privacy policies:
4. ABSENCE OF PUBLICITY AND FOLLOW-UP
At Nelya, we do not use tracking technologies or targeted advertising. In particular:
- We do not use cookies or data analysis tools.
- There are no in-app advertisements and no collection of user data for marketing purposes.
- We do not share data with third parties for advertising or commercial purposes.
- We do not employ background tracking or collection of usage metadata.
This ensures that your experience with the application is 100% private and ad-free.
5. SECURITY AND DATA LOSS
All information in Nelya is stored locally on your device, which means:
- If you lose, damage or reset your device, you will lose all the information stored in the application.
- Nelya does not offer cloud backup or synchronization services.
- We cannot recover or restore data in case of accidental deletion.
- If you forget your PIN code or any other protection method you have set up, we will not be able to restore your access.
We recommend that you back up your device to prevent the loss of important information.
6. TRANSFER OF DATA TO THIRD PARTIES
Since Nelya does not store or process personal data, we do not share information with:
- Private companies, advertisers or marketing platforms.
- Governments, government agencies or law enforcement agencies, as we do not have data that may be required.
- Third-party services such as social media, cloud storage providers or technology companies.
Your privacy is our priority, so we make sure that none of your data leaves your device.
7. CONTACT INFORMATION
If the user or any third party communicates with us through our contact information, we may access certain personal information provided in the message, such as the user's name and email address. This information is only used to respond to the corresponding inquiry or request.
Personal information provided through our contact information is not stored on any server Nelya and will be stored exclusively on the server of the email service we use to manage communication with users. We do not share this information with third parties and do not use it for purposes other than managing user inquiries and support.
8. USER RIGHTS
Although Nelya does not collect personal data, we recognize the importance of users' privacy rights. If you have questions about the security of your data within the application, you can contact our support team through our contact details.
9. MODIFICATIONS TO THE PRIVACY POLICY
We reserve the right to modify this privacy policy at any time to reflect changes in applicable law, security enhancements or modifications to the functionality of the app. In the event of significant changes, we may notify you through official app store channels. We encourage you to review this policy periodically to stay informed of any updates.
10. CONTACT
If you have any questions or concerns about this privacy policy and the handling and security of your data, please contact our support team using the following information:
Apprecano Ltd
Pirkanmaa, Finland
info@nelya.app